PLATFORM
Five integrated capabilities
Everything you need to run operations like a modern tech company. Integrated. Proven. Built for food distribution.
CAPABILITY 1
E-commerce
Customer-facing ordering portal
Your customers get a modern, mobile-first ordering experience. Saved carts, real-time inventory, custom pricing, and one-click reorders. They spend 30 seconds instead of 5 minutes on the phone.
Key features
- ✓Mobile-first responsive design
- ✓Real-time inventory sync
- ✓Custom pricing per customer
- ✓Saved carts & favorites
- ✓Order history & tracking
- ✓Integrates with your ERP
3×
Faster reorder time
85%
Adoption rate
2.5 min
Average order time
CAPABILITY 2
AI Customer Service
24/7 AI agents across all channels
AI agents trained on your catalog and customer history. They take orders, answer questions, handle exceptions, and escalate to humans when needed. Available on voice, text, email, chat, and social.
Key features
- ✓Multi-channel support (voice, text, email, chat)
- ✓Trained on your catalog & pricing
- ✓Learns from customer history
- ✓Human escalation built-in
- ✓Conversation analytics
- ✓Performance dashboards
80%
Of inbound handled by AI
94.7%
Resolution rate
1.2s
Avg response time
CAPABILITY 3
AI Admin
Automate your back office
AR aging automation, invoice processing, fulfillment coordination, and reporting. Augments your team without replacing anyone. Flags exceptions, suggests actions, and learns from your feedback.
Key features
- ✓AR aging & collection automation
- ✓Invoice processing & validation
- ✓Fulfillment coordination
- ✓Exception flagging
- ✓Custom reporting
- ✓AI-powered insights
10+
Hours saved per rep per week
40%
Faster collections
99.2%
Processing accuracy
CAPABILITY 4
Smart Ordering
Convert any order format to ERP entries
Email, fax, voicemail, text, handwritten notes — we convert them all to clean ERP orders. No manual re-keying. 99.3% accuracy. Exceptions flagged for review.
Key features
- ✓Multi-channel order capture
- ✓OCR for handwritten orders
- ✓Email parsing & extraction
- ✓Voicemail transcription
- ✓Exception flagging
- ✓Batch processing
80%
Less manual entry
99.3%
Order accuracy
2.4 hrs
Time saved per day
CAPABILITY 5
Marketing
Done-for-you growth
Most distributors don't have a marketing team. We are yours. SEO, paid acquisition, content, lifecycle email, and customer success campaigns — all built for food distribution.
Key features
- ✓SEO & organic optimization
- ✓Paid acquisition campaigns
- ✓Content marketing
- ✓Lifecycle email automation
- ✓Lead scoring & nurturing
- ✓Performance analytics
14
New accounts per month
38%
Email open rate
22
Organic search leads
INTEGRATION
Works with your existing stack
Food Line AI integrates with your existing ERP, CRM, accounting software, and payment processors. No rip-and-replace. No migration headaches. We work with what you have.
NetSuite
SAP
Sage
Xero
QuickBooks
Salesforce
HubSpot
Stripe
Plus: Zapier, Make, custom APIs, webhooks, and direct database connections. Talk to us about your stack.
See it on your data
30-minute demo. We'll connect a sample of your order emails or AR aging report and show you what Food Line AI can do.
Book a demo